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Customer Service Rep/Administrative Associate

All County Exteriors, a busy, high-volume home remodeling company, seeks a full-time Customer Service Rep/Administrative Associate.

Job Description


  • Ability to identify and assess customers’ needs.
  • Manage incoming calls and customer service inquiries.
  • Handle customer issues, provide appropriate solutions and alternatives, and follow up to ensure resolution.
  • Dispatch homeowner and builder work orders.
  • Process homeowner and builder billing.
  • Assist in scheduling the next day’s work for crews.
  • Generate proposals.



  • Proven customer support experience required (minimum of three years.)
  • Strong problem-solving skills and the ability to think analytically.
  • Must be detail-oriented, able to multi-task, prioritize, and manage time effectively.
  • Must be flexible with the ability to adapt to changes quickly and think conceptually.
  • Ability to work in a fast-paced environment.
  • Construction industry experience preferred.
  • Ability to learn new software easily is a must.
  • Proficiency using Microsoft Outlook, Word and Excel is required.

Competitive Salary

Hours: Monday through Friday, 7:00 a.m. to 4:00 p.m. (hours preferred, but we are flexible) (overtime available)

Employee benefits include:

  • Medical and Dental (100% of the employee premiums are company paid)
  • Flexible Spending Account
  • Life and Accident Insurance Plans available.
  • 401(k) with employer match
  • PTO Time
  • Employee Referral Program

To apply: Please email your resume to

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