Welcome to the
ALL COUNTY EXTERIORS
family.

WHAT TO EXPECT

Outside Your Home

1. Your home will be a construction site. In most cases, heavy machinery may be used; large dumpsters, compressors and other equipment will be on your property. Traffic will increase due to supply deliveries and you may hear a lot of noise from hammering. Please consider notifying your neighbors of the increase in site traffic.
2. Low hanging tree branches can impede our progress and may become damaged during our work. All County Exteriors is not responsible for any related damage. Our crews will cut back only the branches or shrubs that limit their ability to work. Depending on the magnitude of trimming, it may be a good idea to call a professional prior to start. Also, it is our intention to protect and preserve any flowers, bushes, and other delicate landscaping. Please point out any of the above that requires special protection.
3. Job site cleanliness. Our crews are required to straighten up at the end of each day and keep the work site as orderly as possible during construction. Once your project is completed, a cleanup crew will remove any debris, broom clean your property, and run a magnet for nails.
4. As the customer, if you intend to purchase new exterior lights, we recommend you review with your job foreman the size(s) and style(s) so we may provide the appropriate light blocks for the new fixtures.
5. Please have your cars removed from your driveway and provide enough space for the installers and delivery crews to access your home. This is so we can work expeditiously and minimize congestion.
6. Unforeseen problems. You may incur additional charges if we uncover any rotted wood, termite damage, or other unforeseen problems once the walls or roof is uncovered. At this time your foreman will address the issue and provide a change order form- which may incur additional costs. Any changes from the original job specification involving extra costs will be executed only upon written authorization by the Customer and will be the latter's additional expense.

Inside Your home

1. Light fixtures, ceiling fans, and any wall and ceiling mounted items may be damaged if not removed or secured. Please take the necessary precautions to protect your valuables during the project. We cannot be held responsible for these items.
2. If you plan on staying home during the project, you can expect a lot of noise and heavy banging. You may want to consider rescheduling events planned at the home for the duration of the project.
3. The Customer understands that roofing, siding, gutters, and related installation services involves manual hammering which sets up inherent and unavoidable vibrations in the structure serviced. In these cases, interior wall boards and ceiling nails may be caused to pop or work loose. In the event that work is performed over "cathedral" ceilings this condition is more likely to occur than not. Similarly, objects placed upon interiors wall may fall or otherwise be damaged. This condition is beyond the Contractor's control and assumes no liability for any consequential damages cause thereby.

WHAT TO EXPECT

SIDING Projects

1. All County Exteriors shall not be responsible for puncturing any conduits, freon lines, electrical lines, plumbing pipes, or the like that have been improperly installed within nailing proximity of the exterior walls. According to building codes, and work standards; these lines should not be installed unshielded in areas where they could possibly be punctured, therefore we assume no responsibility for damage caused by fasteners puncturing these lines.
2. Please have your cars removed from your driveway and provide enough space for the installers and delivery crews to access your home. This is so we can work expeditiously and minimize congestion.
3. All window and door screens must be removed prior to the date we are to begin work.
4. If you have electrical awnings on your house, please call your awning company to remove and reinstall them. If you'd like to discard them, we can remove them. We prefer not to detach or attach any electrically operated awnings.
5. Please refer to our Pre-conditions acknowledgement form for how to treat exterior home accessories such as satellite dishes, light fixtures, etc. We cannot guarantee that older and sometimes brittle light fixtures, doorbells, or other home exterior accessories will be in working condition after your project. We will install new fixtures that are similar to the old ones in size and style for you, but cannot be held responsible the cost of replacing them.

ROOFING Projects

1. Attic fans that will be replaced need to be powered off.
2. Please have your service provider remove and re-install your satellite dish, sprinkler sensors or any other electronic items that may be attached to your roof. If this is not done prior to start, we cannot be held responsible for them working properly should we have to remove and re-install them.
3. Masonry chimneys in need of re-pointing or repair cannot be guaranteed not to leak unless they are serviced prior to our arrival. This is very important as masonry products are very porous and are a primary source of leaks.
4. HVAC vents and aluminum/metal chimney stacks that are corroded or brittle need to be replaced by an HVAC professional prior to start. These include but are not limited to: Hot Water heater exhaust pipes, furnace flue pipes, etc.
5. Please have your cars removed from your driveway and provide enough space for the installers and delivery crews to access your home. This is so we can work expeditiously and minimize congestion.
6. We cannot warranty existing skylights from leaking. The integrity of the glass, flashing system and applied sealants may be disturbed from walking and hammering in the same proximity. This is why we always recommend replacing old sky lights.
7. When we re-sheath your roof (install new plywood) or cut-in ridge vent, large and small debris may fall into your attic. As the customer you are responsible for protecting items in the storage space and removing anything valuable beforehand.

Window & Door Projects

1. Removing and reinstalling Window Treatments on windows being replaced. Please note that existing window treatments attached to the inside of the window frame may not fit after the new windows are installed.
2. Removing and reinstalling Security Systems attached to the windows. Please call your alarm company to remove and replace the units prior to our arrival. We cannot be held responsible for their operability if we have to move them in order to complete our work.
3. Moving furniture or electronic equipment that could get damaged during the installation. Leave at least four feet of open work area in all directions around the window.
4. Please have your cars removed from your driveway and provide enough space for the installers and delivery crews to access your home. This is so we can work expeditiously and minimize congestion.

In All Cases…

1. Please have your payment ready as prescribed by your contract. If you are paying by check, please make it payable to "All County Exteriors."
2. We stand by our work 100%. Should you have any problems, please contact our customer service department and we will immediately address your concerns.
3. In the event that All County Exteriors is performing work on a limited part of the structure, the Contractor assumes no responsibility for damages caused by defects in areas of the structure where no work was performed, regardless of proximity.

560 Cross Street - Lakewood, NJ 08701
732-370-2780 (P) - 732-370-9542 (F) www.AllCountyExteriors.com